Lighting Text
Learn About the Clarification Text
BİN ULAŞIM VE AKILLI ŞEHİR TEKNOLOJİLERI A.Ş.
USER PRIVACY NOTICE REGARDING THE PROTECTION AND PROCESSING OF PERSONAL DATA
- Data Controller
Pursuant to Law No. 6698 on the Personal Data Protection Law (“Law”), your personal data may be processed and transferred to third parties by Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş. (“Company”), the data controller, located at Yamanevler Mahallesi, Sanayi Caddesi, No:54/2, Ümraniye/İstanbul, under the scope described below.
- Your Collected Personal Data
The personal data shared by you when registering for the application are listed below:
| Data Category | |
| Identification Data | Name-surname, date of birth, nationality, Turkish ID number, front and back copies of driver’s license (if driving a moped), passport number, passport photocopy, gender information. |
| Contact Data | Telephone number, address information (not mandatory), e-mail address (not mandatory). |
| Customer Transaction Data | Data on the services you receive from Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş. and your preferences for certain services, call center records |
| Finance Data | Phone brand and model, payment information |
| Audiovisual Recording Data | Photo |
| Process Security Data | IP address, Vehicle ID |
| Location Data | Location information |
- The Purpose of Processing Your Personal Data
Your personal data is processed by our Company in line with and limited to the purposes set out below (“Purposes”):
- Registration of prospective users in the system,
- Conclusion of a user agreement,
- Benefitting from the transportation service provided by our Company within the scope of the user agreement,
- Creation of user invoices,
- Follow-up of users’ financial and/or accounting affairs,
- Recording and tracking of user information,
- Notification and follow-up of user information changes,
- Recording of user accounts,
- Informing users about application updates and contract changes,
- Collection of calls from users,
- Recording and tracking user requests and proposals,
- Recording, follow-up and finalization of user complaints,
- Realization and follow-up of user communication,
- Tracking user sales reports,
- Providing users with the necessary information based on the contractual relationship,
- Being able to assist users in emergency situations,
- Customization and improvement of the service,
- Planning and/or execution of market research activities for sales and marketing of the service,
- Planning and realization of support services activities,
- Planning and/or execution of activities to perform effectiveness/efficiency and/or relevance analysis of business activities,
- Planning and execution of business activities,
- Planning and execution of corporate communication activities,
- Planning and execution of logistic activities,
- Planning and execution of production and/or operation processes
- Planning the company’s commercial and/or business strategies,
- Planning the performance evaluation processes of employees and suppliers,
- Using the customer relationship management system to conduct marketing analysis studies,
- Fulfillment of administrative obligations under the Turkish Criminal Code, Code of Obligations, Consumer Law and other relevant legislation,
- Detection of fraudulent or illegal activities,
- Follow-up and finalization of legal/administrative processes such as lawsuits, execution proceedings, etc,
- Follow-up of consumer lawsuits,
- Planning and/or execution of promotional and satisfaction activities,
- Obtaining permission from the user for communication,
- Letting users benefit from discounts and campaigns,
- Providing promotions, campaigns and opportunities and making offers if approved by the users,
- To Whom And For What Purpose the Processed Personal Data May Be Transferred
Personal data are transferred only for the specified purposes and limited to the information required by the transaction; (i) to group companies in order to provide services to users in accordance with the user agreement, (ii) to our suppliers and business partners in order to provide services, (iii) to other authorized public institutions and organizations if necessary.
- Method and Legal Grounds for Collecting Personal Data
Our Company will process your personal data for the purposes specified in this Privacy Notice by non-automatic methods in case you send documents by posts and e-mails, and by automatic methods through the mobile application.
Your personal data is collected through all kinds of information, documents, and records that you have submitted to our Company, both before and after the establishment of the contractual relationship, as well as during its continuation, via physical (documents, etc.) or electronic media (mobile application, website, and other platforms) for reasons stipulated by law.
Your personal data is collected for the purposes specified in this Privacy Notice, including the performance of our Company’s contractual obligations under Article 5/2(c) of the Law, the fulfillment of our Company’s legal obligations under Article 5/2(ç) of the Law, the necessity of data processing for the establishment, exercise, or protection of a right under Article 5/2(e) of the Law, and for reasons related to our Company’s legitimate interests under Article 5/2(f) of the Law.
- Other Rights of the Relevant Person Listed in Article 11 of the Law
We inform you that you have the following rights regarding your personal data in accordance with Article 11 of the Law:
- Learn whether your personal data is being processed,
- Request information if your personal data has been processed,
- To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
- To know the third parties to whom your personal data is transferred locally and abroad,
- To request correction of your personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom your personal data has been transferred,
- To request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, although it has been processed in accordance with the provisions of the Law and other relevant laws, and to request notification of the transaction made within this scope to third parties to whom your personal data has been transferred,
- To object if a result arises against you by analyzing the processed data exclusively through automated systems,
- To request compensation for damages in case you suffer damage due to unlawful processing of your personal data.
Your requests regarding your above-mentioned rights can be made by filling out the Relevant Person Application Form and submitting a personal or written application to Yamanevler Mahallesi, Sanayi Caddesi, No: 54/2, Ümraniye/Istanbul in person or by written application by providing your identity confirmation; if available, to our Company’s kep address at binulasim@hs01.kep.tr via your kep address; via e-mail to kvkk@binbinscooters.com by using your e-mail address registered in our Company’s system (mobile signature/secure e-signature is not required in this case); via e-mail to kvkk@binbinscooters.com by using your e-mail address that is not in our Company’s system, including mobile signature/secure e-signature, or by other methods specified in the Law and relevant legislation. If you submit it to our Company, our Company will finalize the request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board will be charged by our Company.